Job Title - Receptionist
Location - Thurrock Lakeside
Hours - 40 hours per week with flexibility to work weekends
Salary - £25,400
About Optical Express
Optical Express is the UK's only complete eye care provider and Europe's leading private provider of laser eye surgery, intraocular lenses, and cataract surgery. Each week, our surgeons perform more laser eye surgeries and intraocular lens procedures than any other provider.
With over 35 years of experience, millions of patients trust Optical Express for their eye care. We operate clinics across the UK, Ireland, and mainland Europe, supported by an esteemed International Medical Advisory Board. We are industry leaders in optometry and refractive surgery.
We invest in state-of-the-art technology, employ highly skilled surgeons and optometrists, analyze clinical outcomes, and collaborate with industry pioneers like Johnson & Johnson Vision and Zeiss to ensure the best results for our patients.
Role Overview
We are seeking a Receptionist to join our prestigious practice in Thurrock. You will be part of a team delivering exceptional service to patients and staff, requiring multitasking skills in a busy environment. This role is crucial to the patient journey and demands high personal standards to ensure a world-class customer experience.
Key Responsibilities
1. Cover reception duties, prioritizing incoming calls
2. Take clear and concise messages
3. Communicate messages promptly and accurately
4. Provide administrative support to the Manager
5. Maintain stationery stocks and oversee supply orders
6. Perform general reception duties as needed
7. Support both reception and surgical teams, including laser vision correction and ophthalmic theatres, following appropriate training and competency assessments
Candidate Profile
We are looking for confident, professional individuals with a passion for delivering world-class customer service. Strong organizational and communication skills are essential. The ability to work well with others, be articulate, presentable, motivated, and discreet is important. A willingness to learn and progress within Optical Express is also desired.
Benefits
* Free or discounted optical products and procedures
* Career progression opportunities
* Modern working environment with advanced technology
Please apply by uploading your CV. This is a fantastic opportunity to join a global organization where you can grow and develop professionally.
Optical Express is an equal opportunities employer.
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