A local government authority in the UK is seeking an ICT Help Desk Technician to provide exceptional customer support in education. The role involves frontline technical assistance via phone, remote support, and site visits, ensuring effective solutions to ICT issues. Candidates should have service desk experience, strong IT skills, and familiarity with Windows and M365 products. This full-time position offers an hourly rate of £16.62 with opportunities for growth within a supportive team environment. #J-18808-Ljbffr