Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.
But at the heart of our business is our people.
Role Purpose
Daily management of our Customer Airline flights and the staff assigned to handle it. Ensure that all passengers are checked in and boarded within agreed SLA and adhering to all airline procedures. Responsible to ensure the flights are also met in accordance to procedures.
What you will be doing
* Edit and manage flight as assigned to ensure all passengers are seated and any specials are accommodated.
* Drive OTP at the gate.
* Act as a point of reference and support for staff and conduct briefings of the daily operation.
* Communicate information between management, airline and staff.
* Report and discuss interpersonal issues with staff to the DM Team and complete staff discussions (EiF).
* Report operational deviations to DM promptly.
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information
Safety, Security, Wellbeing and Compliance
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.
What we are looking for
* Customer Services operational experience.
* Ability to perform under pressure.
* Must be proactive and forward thinking.
* Ability to cope with time-related, pressure situations.
* In depth knowledge of T3 Airlines' products and customer
Please note the hours for this role is Friday/Saturday/Sunday evenings
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
#J-18808-Ljbffr