QA Technician Location: Wales Salary: £36,000 - £38,000 Benefits: 25 days holiday plus bank holidays Hours: Monday - Friday - 37.5 hours About the Role As a QA Technician, you'll play a vital part in ensuring product quality and process compliance through robust testing, detailed documentation, and active support of continuous improvement initiatives. This is a hands-on role where you'll collaborate closely with cross-functional teams to uphold the highest standards in a regulated manufacturing environment. Key Responsibilities: Quality Assurance & Testing Perform in-line and final product lab tests to verify compliance with quality standards. Maintain and enhance product safety standards in line with GMP and BRC requirements. Conduct analytical retain testing to support customer complaints and queries. Documentation & Compliance Maintain accurate, traceable records to support audits and regulatory requirements. Manage document and change control processes. Prepare Certificates of Analysis (CoAs). Supporting Production & R&D Plan and run lab and R&D trials. Support New Product Introduction (NPI) and First Article Inspection (FAI), including preparing documentation and generating part numbers. Oversee the quarantine stock system to prevent release of non-conforming products. Continuous Improvement & Analysis Participate in Corrective and Preventive Action (CAPA) investigations. Compile cost-of-quality reports and implement Statistical Process Control (SPC). Manage equipment calibration and Measurement System Analysis (MSA). Shared QA Duties Assist with routine lab testing across all product categories. Manage label printing to ensure correct versions/specifications. Handle QA admin tasks (scanning, filing, digital records). Help maintain lab cleanliness and support colleagues during peak periods. Organise dispatch of samples via couriers and collect production paperwork to ensure traceability. Education & Experience Bachelor's degree in a relevant field (e.g. Science, Quality, Production Engineering) or equivalent experience in a regulated manufacturing environment. Experience in QA/QC or lab coordination, ideally within manufacturing or packaging. Familiar with GMP, BRC, ISO9001, ISO14001 or similar standards. Skills & Attributes Strong analytical skills with excellent attention to detail. Confident using MS Office and writing technical reports. Organised, capable of managing multiple priorities and meeting deadlines. Flexible and adaptable to changing production needs, with a can-do attitude and commitment to continuous improvement. Willing to take on development opportunities with potential to progress within the company. Apply now or contact AnnMarie at our Head Office in Newport! Acorn by Synergie acts as an employment agency for permanent recruitment.