Job Description
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Location: Units 3 - 4, Whitemyres Avenue
Duration: Permanent, Full Time
This post is based in the Telecare Service which provides technology solutions to enable people to live independently at home. You will assess users for equipment within their home environment and be installing / reviewing / assessing for bespoke solutions, along with holding awareness sessions on the equipment with various staff groups. Must have a full UK driving licence and access to a car.
Requirements
The post holder needs to hold as a minimum:
SVQ level 3 or equivalent or able to demonstrate equivalent knowledge, skills and competencies gained through proven relevant experience for the role applied for
Full driving licence and access to a vehicle
Responsibilities
The post holder is expected to demonstrate:
The ability to communicate effectively and work in partnership with service users, staff, carers, families and internal/external professionals to achieve improved outcomes for service users
An ability to work as part of a team and provide guidance and support to other
members of staff
The ability to work proactively and with limited direct supervision, while at the same time recognising when matters need to be referred to a more senior manager
The ability to move and handle objects in a safe manner
The ability to organise and prioritise workloads to meet deadlines
The ability to use IT equipment and computer packages including stock control systems, databases and hand held technology
The ability to assess risk whilst delivering a service to meet the service users
needs
The ability to undertake installation work, repairs and DIY tasks
An ability to carry out day to day maintenance and ensure cleanliness of vehicle, equipment and tools.
The ability to provide training and guidance to members of the public, other members of staff and health care professionals on the use of equipment
The ability to maintain accurate records of work activities undertaken and equipment using the organisations recording processes
Ability to comply with all elements of Health and Safety with relation to equipment, tools and PPE
The Individual
Please see Job Profile for further details