Job Introduction
* 37.5 hours per week
* Monday to Friday
* £16.50 per hour
* Home based
Job Introduction:
As a Regional Contract Administrator for the Avon & Somerset police, You will deliver the highest standards of customer service through the delivery of seamless contract administration of Sodexo systems & Process to support Sodexo client and personnel.
What you will do:
* To be responsible for the completion of administrative tasks as directed by the Contract Manager
* To support the Sodexo team and the client personnel by carrying out general unskilled tasks as delegated within all areas or other controlled areas.
* To carry out general administrative tasks to enable the best-in-class service delivery
* To carry out general administrative tasks, answering phones, processing emails, filing, organising paperwork, and on Job Specific tasks to the required standard established by the Service Level Agreement.
* To have a full knowledge of all systems which must be administered in the scope of the role such as, SAP, UDC Billing, Kronos payroll, Lean Path, KAPTURE, E Profit & General Sodexo systems.
* To issue keys to client and colleagues, as required and to conduct weekly key audits.
* To assist the team with the administration of hospitality operations as required
* To operate till as per training given, to include cashing up, cash management and Clarity Live reporting
* When required to assist the catering department in the café
* To follow Profit protection procedures
* To ensure a high standard of personal hygiene is always maintained and that uniform provided and specified is worn with care to being clean and ironed.
* To ensure you wear all personal protective equipment provided and specified for the tasks
* To ensure that the appropriate safety signage is used at all appropriate times e.g. wet floor signs to 'warn' customers were possible.
* To assist all departments with procurement of stock and consumables according to business needs and to handle all procurement related tasks as directed by the Contract Manager
* To take part and effectively engage in employee training and having a full understanding of Health and Safety, Food safety, COSHH, Cleaning methods, Cleaning Training and Site Specifics Procedures.
* To organize and carry out new starter's induction and accompanying onboarding paperwork
* To administer the successful submission of all vetting requirements for site-based roles
* To deal with any complaints / issues from customers immediately and report directly to Contract Manager.
* To ensure and complete all minute taking for Sodexo Meetings including note taking where required at HR meetings.
* To prepare materials to be used at weekly Sodexo huddle
* To participate actively within team meetings to develop ideas to enhance service offer.
* To be flexible to work additional hours to cover holiday and sickness within the team.
* To always work, with awareness of surroundings and behaviour required, plus security procedures in place
* To ensure the successful completion of unit payroll weekly including administration of UDC System and Kronos system
* To ensure the successful completion of unit's E profit financial trading including weekly closing of books and financial reporting and investigation
* To assist the Contract management team in the production of site based monthly performance pack
* To maintain all business records, such as personnel files, master stock spreadsheets and other management reporting logs.
* It should be noted that this document is not exhaustive, additional responsibilities/ad hoc duties may be required
What You Bring:
* A strong team spirit and excellent communication skills—you're someone people naturally turn to.
* The ability to stay organised, prioritise your workload, and remain calm under pressure.
* Previous experience in a similar administrative role is a bonus, but not essential. If you're tech-savvy and a quick learner, we'd still love to hear from you.
* A desire to grow within the organisation and take the next step in your career.
* Health and Safety Procedures must be always followed.
* Identify the standard/end result required for a task and complete it accordingly.
* Support team to achieve work goals, etc.
* Fluent in the use of Microsoft office products
* Ability to work under one's own initiative
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today