Join Our Team at The Warren!
Location: The Warren Holiday Resort, LL53 7AA
Salary: £27,256.32 per annum
Hours: 40 hours per week
Job Type: Permanent
Are you a highly organised administrator with a flair for customer service and attention to detail? At Haulfryn, we create exceptional holiday experiences and we’re looking for an After Sales Administrator to support our successful Sales Team and help deliver a smooth, premium journey for every new holiday homeowner.
This is a fantastic opportunity to be part of a trusted family‑run business where care, quality, and customer satisfaction come first.
Why Join Us?
* Competitive Salary & Bonus Scheme
* Discounted Holidays at our picturesque UK holiday parks
* Discounted Meals at on‑site restaurants
* 30 Days Holiday (including bank holidays), increasing to 35 days with service (pro‑rata for part‑time)
* Company Sick Pay
* Contributory Pension Scheme & Life Assurance
* Continuous Training & Development Opportunities
* Be part of a company with 90 years of family values and a commitment to sustainability
What You’ll Do
* Support the Sales Team by coordinating key tasks throughout the sales and handover journey
* Liaise with customers and suppliers to deliver exceptional service and timely responses
* Coordinate essential pre‑handover arrangements, including cleaning, utility connections, snagging, and inspections
* Prepare and manage all sales documentation, including warranties, policies, and compliance paperwork
* Conduct pre‑delivery inspections and support with new owner snagging reports
* Assist with after‑sales queries and ensure swift resolution to maintain owner satisfaction
* Provide administrative cover at reception when required
Who We’re Looking For
* Previous administration experience, preferably in sales or customer support
* Excellent written and verbal communication skills
* A confident telephone manner and the ability to resolve queries professionally
* Strong organisational skills with a proactive and solutions‑focused approach
* Good IT skills, including Microsoft Office and database systems
* Ability to work independently while also contributing to a team effort
Why Choose Haulfryn?
* Exceptional Locations: Work in a place that inspires
* Family Values: Join a supportive, community‑focused team
* Nurturing Nature: Sustainability is at the heart of what we do
If you’re ready to bring efficiency, care, and professionalism to a rewarding role in a beautiful setting, we’d love to hear from you.
Apply today to start your journey with Haulfryn at The Warren!
In line with the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required during the recruitment process.
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