Head of Operations & Logistics
Location: Norfolk, England
Salary: £60-65k per annum
Simon Acres Recruitment are looking for a Head Of Operations & Logistics for a well-established, highly successful, and growing Furniture retailer based in Norfolk.
As our client continues to expand, they are looking for an experienced, strategic, and hands-on Head of Operations & Logistics to oversee and optimize their supply chain, logistics, and day-to-day operational activities. This leadership position is integral to our client’s success in delivering quality products and services efficiently.
If you're a strategic leader with a passion for operational excellence, with a drive to lead and inspire teams to achieve outstanding results, then this is a fantastic opportunity to join our client as Head of Operations & Logistics.
About the Role:
As the Head of Operations & Logistics, you will take full accountability for the daily operations of our client’s transport, warehouse, and logistics teams. Your leadership will be instrumental in ensuring the smooth planning, scheduling, and coordination of shipments, driving continuous improvement initiatives, and fostering a culture of accountability, innovation, and teamwork.
Key Responsibilities:
● Provide inspirational leadership and take full responsibility for all operational management
● Oversee daily transport, warehouse, and logistics operations, ensuring seamless execution
● Drive continuous improvement initiatives to enhance safety, quality, and efficiency
● Monitor key performance indicators (KPIs), proactively resolving any issues
● Identify bottlenecks and inefficiencies, creating data-driven solutions
● Develop and implement logistics strategies to optimise costs and service levels
● Ensure workforce effectiveness through training, talent management, and succession planning
● Utilise data to drive productivity, improve stock management, and enhance cost efficiencies
● Ensure full compliance with Health & Safety regulations and proactive risk management
● Provide strategic input on Warehouse Management System (WMS) upgrades and IT projects
Key Metrics for Success:
● Reduction in operational downtime
● Improvements in productivity and cost efficiencies
● Consistent compliance with safety and quality standards
● High levels of team engagement and retention
● Positive customer feedback on delivery and product quality
About You:
● Proven leadership experience in operations, logistics, or supply chain management
● Strong strategic thinking with a hands-on approach to problem-solving
● Data-driven mindset with the ability to identify trends and implement solutions
● Exceptional organisational and communication skills
● Experience in managing budgets, forecasting, and business planning
● Knowledge of Health & Safety regulations and best practices
● A track record of driving continuous improvement and operational excellence
Perks;
· 22 days holiday allowance + bank holidays
· As a member of the leadership team, the successful candidate will benefit from AXA Healthcare, alongside our client’s Simply Health cashback scheme
· Plus staff discount on products of 50%.
Working hours are 40hpw, with a flexible approach needed at peak times.
Generally 8:00am - 4:30pm
Simon Acres Recruitment are acting as the employment agency in relation to this vacancy