Who We Are
Join Network Rail! Where People and Connections Matter.
At Network Rail, we are dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you’re not just part of a team—you’re part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We are committed to creating a diverse, inclusive workplace that reflects the communities we serve. We value flexibility and understand the importance of a healthy work‑life balance. As a Disability Confident Leader, we will do everything we can to accommodate any needs throughout the recruitment process.
Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision.
About the Role
* Contract type – 9‑month fixed term with potential to be extended or become permanent.
* Number of opportunities: two
* Salary: £27,960 per annum – Band 5
* Location: Manchester
Key Responsibilities
* Deliver accurate and compliant payroll services, acting as a subject‑matter expert on payroll processes, legislation, and systems, and supporting internal teams and customers to ensure high‑quality service delivery.
* Perform complex calculations, including payroll, pensions, and statutory/legislative payments.
* Support the Team Manager and wider payroll function with project delivery, which may include data analysis, stakeholder engagement, communication, meeting deadlines, and identifying improvement opportunities.
* Work closely with the service team to review performance, provide feedback, and highlight concerns to the Team Manager when needed.
* Build a strong understanding of your area, document processes clearly, and support standardisation. Help team members follow processes and identify opportunities to improve them.
* Develop a broad understanding of the shared services operation, working with other analysts to share knowledge and continuously learn from each other.
* Collaborate with fellow analysts across the centre, contributing to knowledge sharing and supporting key initiatives that benefit the wider service.
* Promote an inclusive and supportive environment where people feel comfortable being themselves and confidence in suggesting improvements. Encourage personal ownership and accountability within the team.
* Work within agreed control frameworks, promoting a strong controls mindset. Regularly review processes, identify gaps, and take ownership of improvements to reduce risk and improve efficiency.
* Build and maintain strong relationships with key stakeholders, supporting a customer‑focused approach where team members understand and consider customer needs.
* Encourage continuous improvement, coach team members, and help drive positive change across the department and wider organisation.
Skills and Experience
* Oracle E‑BUSINESS experience
* High‑volume processing
* End‑to‑end payroll processing knowledge
* Customer service and stakeholder management experience
* Project delivery experience
* Proficiency in MS applications including MS Excel – data manipulation and analysis
If you’re ready to make a real difference, we’d love to hear from you!
Hybrid working: the role permits hybrid working; employees are expected to work from a Network Rail location for 60% of their weekly hours, typically three days for full‑time roles and pro‑rata for part‑time.
For further information about the role or about the process, contact RSResourcing@networkrail.co.uk.
Benefits
* 28‑day annual leave with the option to buy and sell days
* Choice of pension schemes
* 75% discount on leisure travel for you and your family
* Private healthcare
* 5 days paid volunteer or carers leave
* Up to 75% subsidised rail and underground travel
* Gym pass – access to gyms across the UK
* My Benefits platform – national and local retail discounts
To find out more, explore Working for Network Rail.
Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we’ll do our best to assist you.
Some of our roles require face‑to‑face Drugs & Alcohol testing. We will share further details with you as part of your formal offer.
All offers of employment are conditional upon satisfactory completion of pre‑employment checks.
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