Job Description
Head of (IAM) Identity & Access Management Operations
Head Resourcing is pleased to be working with one of the UK’s leading retail banks who are seeking an experienced Head of Identity & Access Management (IAM) Operations to join their team. This is a pivotal leadership role, responsible for shaping and delivering the IAM strategy for one of the UK’s largest financial institutions. As Head of IAM Operations, you will lead a team tasked with providing robust, secure, and scalable identity and access solutions, enabling secure access across the organisation. You’ll drive strategic priorities, ensure 24/7 service availability, and continuously evolve IAM operations to meet the growing needs of the business and its customers.
Key Responsibilities
1. Strategic Leadership: Define the vision and direction for IAM operations, aligning with broader business and security strategies.
2. Operational Excellence: Lead the delivery and support of IAM services with a focus on availability, performance, simplification, and compliance.
3. Team Development: Build and maintain a high-performing team, ensuring skills and capabilities are aligned with emerging IAM trends and technologies.
4. Customer Focus: Champion secure, customer-first IAM pr...