Job Overview
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.
Responsibilities
* Become an expert advisor, guiding customers and understanding each home improvement project.
* Drive sales while managing stock, setting up displays, and ensuring the store looks great.
* Receive training in paint‑mixing and cutting timber to enhance service delivery.
* Deliver excellent customer service as the main aim of the role.
Requirements
* Friendly, outgoing and genuinely eager to help others.
* Passionate about home improvement, quick to learn new skills and adopt new technology.
* Strong teamwork abilities and flexible to work a rota that includes weekends, evenings and bank holidays.
Diversity & Inclusion
We are committed to making B & Q more diverse and representative of the communities we serve, so everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
Benefits
* Competitive salary.
* Employer‑sponsored pension scheme.
* ShareSave options.
* 6.6 weeks holiday.
* Payroll giving.
* Employee Assistance Programme.
* Shopping discounts and colleague wellbeing benefits.
* Generous breaks to keep you refreshed and performing at your best.
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