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Join to apply for the Billing Administrator role at MCI Concrete
Billing Administrator Office-Based Role (Telecoms Industry)
Fully office-based role
We are seeking a proactive and detail-orientated Billing Administrator to support the finance and operations team within a busy telecoms company. The role involves a variety of administrative and billing-related tasks, data handling, reporting, and customer service. This is an excellent opportunity for someone who has experience working with data and is eager to grow within a corporate setting.
Key Responsibilities
* Billing & Data Administration:
o Monthly billing administration for B2B and B2C customers (landline, broadband, lease lines, mobile Vodafone & O2)
o Add and organise data within the billing system
o Monitor and report billing data using internal systems
o Handle discrepancies across platforms (e.g. Zoho, Salesstar, My Accounts), reconcile and validate within Abillity
* Customer Communications:
o Generate and send end-of-contract letters to approximately 200 customers per month
o Handle internal and customer queries via email and telephone professionally
o Produce and dispatch letters related to billing and customer accounts
* Systems & Reporting:
o Work with the Abillity billing platform, gradually transitioning from manual data handling
o Import, match, and verify data from multiple sources
o Produce internal reports and compile team data for review
* Collaboration:
o Work closely within a team of six young professionals
o Share ad hoc tasks with team members as needed
o Participate in cross-functional communication and support roles
Preferred Skills & Attributes
* Excel proficiency: Intermediate skills including
* Ideally billing admin experience or data driven experience
* Phone manner: Clear, confident communication over the phone
* Exposure to any of the following systems is beneficial: Abillity, Zoho, Salesstar, My Accounts or other billing platform (preferred)
Whats on offer:-
* Parking
* Private healthcare
* KPId bonus scheme
* Discounted rewards scheme
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Accounting/Auditing and Finance
* Industries
Accounting
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