Do you pride yourself on being part of a team that creates exceptional guest experiences? If so, you could be who we're looking for.
We're recruiting for exceptional Housekeepers to join our established team and welcome your application. We offer a competitive rate of pay and a generous service charge (circa £1 per hour).
Your new employer
Located in the stunningly, idyllic Charlton Estate just outside of Alnwick, the Doxford Group sets the highest standard Northumberland has to offer. The Doxford Group is a family run organisation already specialising in delivering extraordinary wedding and event experiences and opened a spectacular Hotel, Restaurant and Bar (The Tempus) in May 2023.
Your responsibilities
Working with the Head Housekeeper to deliver outstanding cleanliness and presentation of our rooms, suites and public areas across our venues you will be tasked with changing the linens on beds as well processing the cleaning of these in our in house laundry. Immaculate presentation is the passion of our housekeeping team.
Duties and Responsibilities:
* Cleaning of public areas.
* Servicing guest bedrooms and bathrooms to The Doxford Group standard.
* Assist with laundry when necessary.
* Ensure guest requests are met.
* Engage positively with guests and represent the business well.
* Advise of any stock items running low.
It is essential that you:
* Communicate clearly and effectively.
* Have a positive attitude and approach to work.
* Have an excellent eye for detail.
* Are flexible and able to assist in all housekeeping areas.
* Able to work weekends.
* Ensure all equipment used is used in-line with training.
* Take pride in maintaining standards.
* Are able to work in a team and take instruction.
* Report any maintenance issues to your line manager immediately.
Benefits
We're constantly reviewing our benefits package but as a minimum you can expect:
* Competitive rates of pay.
* Generous service charge payment
* Discretionary long service awards
* 2 years – 1 additional day holiday
* Pension Scheme
* Staff Discounts including overnight stays, food and drink.
* Uniform (customer facing)
* Free Parking
* Referral programme
* Regular Company events
* Training opportunities
* Bonus scheme (some positions)
* Flexible working opportunities
Job Types: Full-time, Part-time
Pay: £10.75-£12.75 per hour
Benefits:
* Canteen
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Referral programme
Ability to commute/relocate:
* Chathill NE67 5DZ: reliably commute or plan to relocate before starting work (required)
Work Location: In person