New Openings Manager - North West and North Wales - From £50,000 plus car allowance, profit share and private medical
Driving licence and vehicle essential.
The Openings Manager
plays a key role in ensuring exceptional guest experiences across the JW Lees
Managed Estate. This role provides hands-on training and capability building
for teams, with a strong focus on new site openings, post-investment
relaunches, and ongoing operational excellence in existing venues.
The Role
& Responsibilities
* Coordinate the delivery of all major pub and hotel
investments with a key focus on operational requirements
* Work closely with the Property Team and other key
stakeholders across the business
* Plan and deliver pre and post-opening training for
new and existing team members
* Oversee and maintain the investment process tracker
* Prepare pre-opening training plan, materials, and
resources with agreement
* Support recruitment and onboarding of new teams,
embedding brand values from day one
* Facilitate on site coaching during soft launch
periods to ensure high-quality guest experience
The Person
* Passionate about people development and hospitality
* Approachable, energetic, and confident
* Highly organised with excellent planning skills
* Ability to work independently and within strict
timeframes to meet deadlines
* Hands on, practical, and comfortable working in
fast paced environments
Required skills and experience:
* Strong background in hospitality, ideally within JW
Lees or an equivalent business
* Commercially aware, specifically in regards to
managed operations
* Proven experience in delivering training or leading
teams in an operational environment
* Knowledge of compliance training (food safety,
health & safety, licensing laws)
* Excellent communication with the ability to
influence at all levels
* Strong presentation skills
* Ability to influence and build strong relationships
across diverse teams
* Strong understanding of guest experience principles
and operational standards
* Confident with digital learning tools and Microsoft
Office applications
* Tech-literate across POS, rota, reservation, CRM
and compliance systems
* Experience in supporting openings and/or relaunches
* Project management skills and experience
* Full UK driving licence and flexibility to travel
regionally, with occasional overnight stays
What’s in it for you as Openings Manager:
* Competitive pay plus car allowance
* Private medical cover with BUPA
* Profit share
* Stakeholder pension scheme
* Enhanced family friendly policies
* Access to BenefitHub offering online and high
street discounts
* Discount in all our managed pubs, inns and hotels
* Access to our employee assistance programme
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:
Proud - Savvy - Honest - Passionate - Personal - Together