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Location:Birmingham : Trinity Park : Bi
Position Category:Marketing
Position Type:Employee Regular
The next chapter for LRQA
The future is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re expanding our portfolio of services and aiming to become the leading global assurance partner. LRQA’s next chapter promises a period of growth and transformation. We are seeking talented individuals to support our ambitions and help us build on our strengths.
Businesses face a rapidly evolving risk landscape. Today, there is a strong expectation for business performance to align with environmental and social interests. We are looking for a senior leader to drive this assurance agenda, helping our clients meet these new challenges.
If you are passionate about talent development, results, and motivating teams to surpass growth targets, this role is for you. Our success depends on continuous innovation and engaging effectively with our clients to foster business growth.
We are seeking a detail-oriented and analytical Client Success Analyst to join our team. You will be instrumental in managing data and improving processes. The ideal candidate will have a solid background in data entry and experience handling complex data sets.
Key Responsibilities:
1. Assist and support the team with data needs, client implementations, and other priority tasks.
2. Collaborate with cross-functional teams to meet business requirements.
3. Use Excel to extract, clean, and transform data for analysis.
4. Manage and maintain data integrity through streamlined processes.
5. Participate in process improvement initiatives by identifying inefficiencies and proposing solutions.
Health & Safety Responsibilities:
Assess risks and work safely at all times, adhering to health and safety rules and systems. Report incidents promptly and raise concerns with your line manager.
Additional Details:
Number of direct reports: N/A
Geographic impact: Global
Key stakeholders: EiQ clients, Client Success team, sales team, technical teams
Qualifications & Requirements:
Required Qualifications:
* Experience in data entry, preferably in a SaaS environment
* Strong proficiency in Microsoft Excel
* Ability to handle large data batches and support cross-functional tasks
* Familiarity with FTP processes
* Excellent analytical, problem-solving, attention to detail, and communication skills
Preferred Qualifications:
* Bachelor's degree in Finance, Economics, or Statistics
* Experience with data visualization tools such as Tableau or Power BI
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