We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuing you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).
About the job
The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army.
Step into the future of warfare with the Information Directorate, where data drives decisions and digital dominance defines victory. We lead in strategic data management, intelligence, and cutting-edge technology, delivering the tools that give the Army a decisive edge on the modern battlefield.
As part of our civil servant team, you’ll be at the forefront of information warfare, countering disinformation, safeguarding critical data, and ensuring information integrity in a rapidly evolving digital battle-space. You’ll work with state-of-the-art tools, including AI, advanced analytics, and next-gen tech, helping the Army out-think, outmanoeuvre, and outpace its adversaries.
In the Information Directorate, you’ll turn that vision into reality. From strengthening cyber resilience to driving digital transformation on the front lines, your expertise will shape the Army’s future. You’ll collaborate with a diverse network of experts, deploying innovative strategies to maintain the Army’s dominance in an increasingly contested information environment.
This is more than a job—it’s your chance to redefine digital defence, push the boundaries of innovation, and directly contribute to the Army’s lethality and operational effectiveness.
Join us. Shape the future. Strengthen the force.
This position is advertised at 37 hours per week.
Job description
The British Army is committed to tripling its operational lethality by the end of the decade, driven by rapid investment in cutting-edge technologies. At the heart of this change is data and digital transformation, overseen by the Army’s Chief Technology Officer (CTO), who is responsible for digital and data services, leads the integration of new capabilities and ensures compliance with policy and legal regulations. The CTO is ultimately responsible and accountable for integrating new digital and data capabilities from across the Army’s change portfolio onto the network.
As the Senior Delivery Manager for the Army Digital Services (ADS), you will lead teams which deliver software applications and services that support the Army’s strategic objectives. Working closely with senior leaders across the Army Headquarters and the Ministry of Defence, you will ensure that ADS deliver value-for-money solutions that enable mission-critical programmes. You will manage high-risk projects, oversee the software development lifecycle, and drive digital transformation in line with Defence technology and governance frameworks. With your expertise in delivery management and Defence innovation, you will be key in modernising the Army’s digital capabilities to meet future operational needs.
Are you an experienced delivery leader looking to make a real impact? As the Senior Delivery Manager, you will play a crucial role in shaping the Army’s digital future. You’ll lead Agile teams delivering innovative software solutions, manage strategic supplier relationships, and drive transformation across the Army’s digital ecosystem. This is an opportunity to work at the heart of the Army’s digital transformation, influencing cutting-edge technology and ensuring mission-critical applications are delivered efficiently and effectively.
Why Join Us?
You will shape the future of the Army’s digital capabilities and contribute to mission-critical projects. You will work at the forefront of Defence digital innovation. Lead diverse teams, work with senior stakeholders, and expand your expertise in delivery management. Your contributions will directly support the Army’s operational effectiveness and strategic objectives.
You will:
Lead Agile Delivery Teams. Oversee multiple Agile delivery teams through the discovery, development, and deployment of software applications for the Army and broader Defence. Balance technical expertise with strategic problem-solving to ensure seamless integration within current and future digital ecosystems
Team and Supplier Leadership. Provide leadership and direct line management to a small team of Crown Servants while overseeing the performance of contracted suppliers. Foster collaboration within cross-functional teams to drive Army-wide digital transformation, ensuring stakeholder alignment
Continuous Improvement. Drive continuous improvement in service delivery processes and internal working practices. Implement initiatives that enhance efficiency, maximise outputs, and support Army digital objectives
Contract and Financial Management. Manage complex supplier relationships to ensure the efficient delivery of digital services and products in line with contractual agreements. Through effective contract and financial management, you will maximise the impact of supplier partnerships, ensuring that ADS delivers cost-effective, high-quality solutions that align with strategic priorities
Stakeholder Engagement and Technical Guidance. Engage with Defence and industry partners to align ADS with evolving technologies and DevSecOps best practices. Provide technical advice on digital transformation, ensuring the Army adopts scalable and sustainable software solutions
If you’re passionate about Agile delivery, stakeholder engagement, and working on high-profile digital programmes we want to hear from you! Join us in modernising the Army’s digital capabilities and help shape the future of Defence technology.
Person specification
We are looking for enthusiastic individuals who can handle the pressure of coordinating a wide range of activities and should be comfortable working within the delivery management profession, willing to challenge established norms and process and be prepared to adapt to changing priorities. Applicants should also have effective written and verbal communication skills and display a positive and professional attitude.
Essential
Evidence of Leading & Developing high preforming technical teams
Excellent written and verbal communication skills
Evidence of identifying and delivering digital solutions
Essential Technical Knowledge and Skills:
Communicating between the technical and non-technical at an expert level (ddat-capability-framework.service.gov.uk)
Agile and Lean practices at expert level (ddat-capability-framework.service.gov.uk)
Financial Management at expert level (ddat-capability-framework.service.gov.uk)
Desirable:
Drive continual improvement for digital products and services within your teams
Contract Management Capability Programme – Foundation
Life cycle Management at Practitioner (ddat-capability-framework.service.gov.uk)
Maintaining delivery momentum at Expert level (ddat-capability-framework.service.gov.uk)
Making a process work at Expert level (ddat-capability-framework.service.gov.uk)
Planning at Expert level (ddat-capability-framework.service.gov.uk)
Team dynamics and collaboration at practitioner level (ddat-capability-framework.service.gov.uk)
Delivery manager - Government Digital and Data Profession Capability Framework
Requirements definition and management at practitioner level (ddat-capability-framework.service.gov.uk)
Qualifications:
ITIL 4 - Foundation - if not already held this can be obtained within the first 12 months in post
Behaviours
We'll assess you against these behaviours during the selection process:
Leadership
Delivering at Pace
Changing and Improving
We only ask for evidence of these behaviours on your application form:
Leadership
Technical skills
We'll assess you against these technical skills during the selection process:
Commercial management
Communicating between the technical and non-technical
Benefits
Alongside your salary of £44,590, Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Other benefits for Army civil servants include:
25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
Highly competitive pension scheme
Personal and professional development of skills
Alternative working patterns for many roles
Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
Enhanced parental and adoption leave
6 days special leave per year which can be used for volunteering activities
Learning and Development
We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.
A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
Candidates will be required to provide a Personal Statement. (500 words max).
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