Service Designer
🏡 Hybrid (Manchester - Once a week)
💰 Salary up to £62k (depending on experience)
We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team.
The team is 22-strong, diverse and genuinely one of the most collaborative groups you could be part of 💗
They’ve built a brilliant reputation in the business for always delivering top-quality work AND they’re led by fantastic, supportive leaders who really champion their people!
What we’re after is someone with a real “roll your sleeves up” attitude, someone who thrives working with others, brings great energy to a team and loves collaborating with personable, motivated colleagues.
It’s a cracking opportunity to get stuck into meaningful projects while being part of a respected, supportive and dynamic team culture.
What you'll be doing
💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation.
💫 Collaborating with a wide range of stakeholders and clients: You'll be running workshops and communicating insights to gain alignment and buy-in.
💫 Applying service design and agile methods: It'll be your job to improve digital services, processes and user experiences across both public and private sectors.
💫 Embedding business change management: You'll be ensuring organisational, cultural and people impacts are understood and addressed.
💫 Contributing to business growth: Part of this role will be identifying opportunities, shaping proposals and supporting bids for new transformation projects.
⭐ What you'll need ⭐
* Experience delivering service design projects within agile environments.
* Have successfully worked to GDS (Government Digital Service) standards and led projects through GDS phases and assessments.
* Excellent stakeholder management and facilitation skills, with the ability to gain buy-in across teams.
Important bits
💰 Salary up to £62k (dependent on experience)
🏡 Hybrid working: Manchester (once a week)
📈 Training budget for professional growth
💻 Choice of MacBook or Windows laptop
☑️ Flexible working structure
🧑 Private healthcare
Want to use your service design skills to deliver meaningful change whilst working with a supportive, high-performing team? Apply today!!