Description
JOB TITLE:Behavioural RiskManager (FTC)
LOCATION(S):Edinburgh(primary location),Bristol& London
HOURS:Full-time
WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of ourhub locations.
About this opportunity
At LBG, we define behavioural risk as the habitual patterns of behaviour that may lead to future issues or poor outcomes for the group. Our reviews aim toidentifywhat is driving these behavioural patterns and, in doing so, enhance the effectiveness of preventative measures such as controls and policies.
As a Behavioural Risk Audit Manager,you’lllead and support delivery of high-quality behavioural risk reviews with relative autonomy, harnessing a deep understanding of business strategy/priorities, behaviouraldriversand risks.You’llalso contribute to innovating the methods we use to enhance the insight and value we can bring.
You’llsupport the ongoing development and improvement of the wider function through a strategic and integrated behavioural risk focus, and effective cross-function collaboration.
Day to day activities:
1. Lead the delivery ofhigh quality, impactful andtimelyapplied social/behavioural research toidentifyand mitigate risk, considering various internal and external perspectives.This may include:
2. Choosingappropriate researchmethodsfor data collection and analysis.
3. Providing advice and guidance on conducting ethical research.
4. Managing and conductinganalysisofqualitative and quantitative data.
5. Reporting, presenting, anddisseminatingclear, concise, and actionable insights.
6. Providing advice andcoaching to ensure delivery ofhigh-qualityresearch materials.
7. Identifyingkey lessons and suggestions to support continuous improvement.
8. Prioritising tasks across the delivery team effectively to ensuretimelyand valuable delivery.
9. Manage the development and validation of behavioural management actions using evidence-based practice and knowledge of effective behavioural interventions.
10. Champion colleague growth and development through coaching,guidanceand effective delegation to achieve collective goals.
11. Support senior colleagues build significantcollaborator relationshipsacross the Groupwhilst making your own connections.
12. Connect behavioural risk insights with Group and Business Unit strategy.
13. Proactively suggest & deliver improvements in current processes by being bold.
14. Actively role model the Group’s values and behaviours.
15. Put the team first by coaching with purpose, being present with the team and openly communicating expectations.
16. Freely share insight andtimely, direct, effective feedback that gives to the success of the delivery plan and leaves a positive, sustainable impact on the function.
Why Lloyds Banking Group
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
You may be a good fit if you have:
17. An advanced degree (Master’sor PhD) in Organisational Psychology, Organisational Behaviour, Behavioural Science, or a related field
18. Experience in applied research within organisational behaviour or culture, withdemonstratedexperience in research design andmethodology
19. Proficiencyin hypothesis testing and both qualitative and quantitative methods, including causal inference
20. Ability to synthesise complex data into clear, actionable insights
21. Experience translating behavioural science into practical, risk-based recommendations
22. Ability to balance analytical rigour with pragmatic decision-making, particularly in ambiguous contexts
23. Strong project management capability, including leading end-to-end engagements (planning, collaborator coordination, and delivery against timelines)
24. Excellent communication skills, with the ability to engage and influence a range of collaborators
25. Ability to navigate sensitive topics with subtlety whilemaintaininganalytical integrity
26. Effective people management skills, including coaching, setting clear direction, and fostering collaboration
27. Track recordof delivering high-quality outcomes through others in complex environments
Strong candidates may also have:
28. Experience conducting audits or behavioural reviews aligned to IIA Topical Requirements for organisational behaviour
29. Experience working within financial services, either directly or in a consulting capacity
30. Familiarity with AI-assisted research tools and their application in behavioural analysis
31. Experience designing, implementing, and evaluating behavioural change interventions within organisational settings
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
32. A generous pension contribution of up to 15%
33. An annual performance-related bonus
34. Share schemes including free shares
35. Benefits you can adapt to your lifestyle, such as discounted shopping
36. 30 days’ holiday, with bank holidays on top
37. A range of wellbeing initiatives and generous parental leave policies
Ifyou’reexcited by the thought of becoming part of our team, get in touch.We’dlove to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.