Technical Success Manager / Implementation Consultant
We are exclusively working with a leading global organisation in SaaS space to hire a Technical Success Manager (TSM). This is an exciting opportunity to join a fast-growing, international business supporting enterprise (B2B) clients with innovative technology solutions.
As the Technical Success Manager/Implementation Consultant you will be responsible for:
Technical support, IT services, or customer-facing technology.
You will act as a key technical partner to customers, supporting onboarding, integrations, and ongoing success, while collaborating cross-functionally with Sales, Product, Engineering, and Operations teams.
As the Technical Success Manager you will have the following experience:
Customer Onboarding & Technical Support
* Technical onboarding and implementation experience
* Technical support, IT services, or similar role
* Strong troubleshooting and problem-solving skills
* Excellent communication skills (technical and non-technical audiences)
* Experience supporting business applications or end users
* Highly organised with the ability to manage multiple priorities
* Customer-focused mindset
We are offering a great package+ benefits. The role will be hybrid ( 1 day WFH)
Please contact hello AT Freshtechit for more information.
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