Are you an experienced hospitality professional with a passion for delivering outstanding customer experiences? One YMCA is looking for a Senior Team Leader to support our Café teams, providing hands-on supervision, guidance, and leadership across multiple sites. What you’ll do: • Lead and develop Café Assistants, supporting training, rotas, and day-to-day operations. • Deputise for the Café Manager, ensuring cafés are fully staffed, compliant, and delivering excellent service. • Maintain high standards in customer service, health & safety, and food hygiene. • Collaborate with central services and foster a positive, community-focused café culture. • Support continuous improvement and sustainability initiatives, enhancing both customer experience and operational efficiency. What we’re looking for: • Proven experience in hospitality supervision, with Barista or Chef experience a plus. • Strong people management and organisational skills. • Knowledge of food safety, health & safety, and budget management. • Full UK driving licence with access to a vehicle. • Level 3 Food Safety & Hygiene Certificate • First Aid Certificate Why join One YMCA? This is an exciting time to join us as we expand our hospitality services. If you thrive in a hands-on leadership role, enjoy working across multiple sites, and are committed to delivering excellent customer service in a welcoming community environment, we want to hear from you! Apply today and be part of our ambitious growth journey! Please note that we are unable to offer visa sponsorship and can only accept applications from individuals who already have the right to work in the UK. As some roles involve working with vulnerable people, a Basic or Enhanced DBS check may be required following a conditional job offer. We welcome applications from all suitably qualified candidates. If you have applied for a similar role within the last 6 months and were unsuccessful, please consider whether your experience has significantly developed before reapplying. One YMCA is committed to providing reasonable adjustments throughout the recruitment process. Please let us know in advance if you require any adjustments to support your application. We are an inclusive organisation that promotes equality of opportunity for all. We welcome applications from people of all backgrounds and are committed to building a diverse workforce with a wide range of skills, experiences, and abilities. This is a Full Time role.Hours per week: 37.5Working Pattern: 5/7 mixed shifts between 6:45am and 7pm