Outside IR35 Fully remote - USA hours 12pm - 8pm Troubleshoot issues and challenges in product operations, stepping in to investigate and identify root causes when analysts are unable to do so effectively. Provide support and guidance to analysts once issues are identified, assisting them in resolving problems efficiently and effectively. Oversee the integration of various systems and technologies to ensure seamless operation and data flow across platforms. Includes Implementation / Onboarding Drive operational efficiency initiatives, including quality assurance (QA) processes, data governance practices, and streamlining workflows to enhance productivity and performance. Manage and optimize the organization's AWS infrastructure, ensuring cost-effectiveness, scalability, and reliability of cloud-based services. Lead the development, enhancement, and support Power BI, working closely with stakeholders to understand requirements and deliver actionable insights. Establish and maintain robust data governance frameworks to ensure data integrity, security, and compliance with regulatory requirements. Identify opportunities for process improvement and optimization within product operations Maintain comprehensive documentation of processes, procedures, and best practices. Manage projects related to product operations and operational development to ensure timely delivery of high-quality outcomes.