About The Role
Do you want an exciting and varied apprenticeship working for a leading ski tour operator? Do you want to join a friendly Portsmouth based team to develop a range of administrative skills? If the answers are YES, we have the perfect role for you.
PETA Ltd are proud to be working with Peak Retreats, the leading French Alps specialist, to recruit an apprentice keen on gaining experience in the administration side of tour operation. If you are hardworking, keen to learn and conscientious then we would like to hear from you.
Training to be provided:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.
About the role:
The Business Administration Apprentice will be responsible for the following duties:
* Reservations System & Client Documentation – Receive training on the company’s reservations system to view bookings, produce reports, create client documents, and check all paperwork for each element of a client’s holiday. Liaise with the reservations team to resolve anomalies and advise the appropriate team on any amendments required
* Booking Ski Extras & Supplier Systems – Take responsibility for booking certain ski extras for clients, learning how to use an external supplier’s back-office system as part of the process
* Administrative Duties & Communication – Organise and categorise emails within a shared inbox, manage brochure requests, handle incoming and outgoing post, and monitor stock levels of travel documentation materials, arranging replenishment when needed
* Technical & Business Knowledge Development – Gain hands-on experience with Microsoft Excel, undertake ad hoc tasks to understand the back-office operations of a travel company, and have opportunities to learn about other departments such as reservations and marketing, including participating in cross-department projects
* Team Collaboration – Work closely under the Administration Executive and alongside the administration and product team, providing support where needed to ensure smooth operations
What are the career prospects at Peak Retreats Limited?
There may be the potential for a full-time role to be offered to the suitable and successful candidate upon completion of the apprenticeship. Potential future progression may include developing in another department, for example, Reservations.
Essential Skills:
Peak Retreats is an award-winning tour operator. Providing the highest standard of care and support to our clients is an essential aspect of all roles in our company. We are looking for an Administration Administration Apprentice who is:
* Organised
* Hard-working
* Willing to learn
* Polite and conscientious
* Enthusiastic
* A quick learner
* Attentive to detail
* Committed to the full 15 month apprenticeship
* Already achieved GCSEs in maths and English with at least a grade C/4
The admin team work some hours over the few weekends which are the very busy arrival weekends in the season (4 weekends a year). Time off in lieu is given for these hours. This is done on a rota basis so that in most cases no one would work both Saturday and Sunday in the same weekend.
About Us
Peak Retreats is a UK ski tour operator based in Portsmouth. Peak Retreats features over 70 ski resorts in France.Peak Retreats was voted Best Ski Operator by readers of the Telegraph in the 2025 edition of the Telegraph Travel awards, having also won the award the last two times it ran in 2023 and 2019. It was also the recipient of The Times Travel Editor's Award 2018 and has been voted Best Ski Company in Guardian and Observer Travel Awards multiple times. Peak Retreats also won Best Family Ski Operator in the Family Traveller Awards in 2018.
Company Benefits:
* Friendly and open work culture
* Pension scheme (if eligible)
* 20 days holiday plus 8 bank holidays
* Staff end of season social
* Office social committee
* Christmas office party
* Eye tests every 2 years
* Additional half-day off on your birthday
Don’t miss out on this excellent opportunity; apply today to be the Business Administration Apprentice. We look forward to receiving your application.
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