Posting Description:
Insurance Client Manager (Bristol)
We are hiring
Do you have the skills to successfully manage corporate clients? Are you looking for the chance to build a career at a leading risk advisor and insurance broker?
Aon Bristol welcomes your application for our Client Manager/Account Executive vacancy.
Our Corporate team based in Bristol supports clients across the South West and Wales. Thanks to our flexible hybrid working model, this role offers location flexibility for candidates based anywhere within these regions.
This is a fantastic time to join our team, as we continue to build on the strong growth we've achieved in recent years. With plenty of exciting activity underway, we're looking for passionate individuals to be part of our journey.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The successful candidate that joins our team will look after an established portfolio of large mid-market Corporate clients, with exciting opportunities to nurture and grow those relationships, whilst having the opportunity to support our wider team in successfully securing new clients. We work within a very open and trusted culture, and really pull together as a team to achieve success.
The role is within our large mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company. The Client will be looking for a relationship with their broker, who can provide a tailored approach.
Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the client manager with help from the wider team provides clients with a claims service and advice on risk management across most industries, with specialisms in real estate, public sector, food and drink, retail, Health & Social Care and wholesale.
Daily duties to include:
* Manage the service provided to clients and those to whom we subcontract elements of service. Ensure the highest level of service to each assigned client in line with the agreed client service tools.
* Identify and introduce Aon's products and services to meet the client's needs and understand and communicate each Client's business issues and needs to the service team and other parts of Aon.
* Build client relationships with key decision-makers.
* Grow the revenue and profitability of your client portfolio, including meeting annual revenue target for this portfolio.
* Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to client. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success
We are seeking applicants with client management experience, having managed a portfolio of large mid-market clients in previous roles. At Aon, the Client Manager is the key contact with our client, delivering Aon's depth of capabilities to meet our clients' needs and evolving risks. You will be responsible for driving, co-ordinating and managing the provision of service to clients, drawing upon designated service teams and specialist resources.
* ACII or equivalent.
* Proven experience in the insurance industry, with experience in client relationship management and the core lines of commercial risks is essential.
* Experience managing large, corporate insurance risks is desirable.
* Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
* Prior experience with sales, fee setting, negotiation and influencing.
* An effective communicator and presenter.
* Client focused with a consultative approach and commitment to excellence in the provision of client service.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
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