We’re looking for a Business Development Coordinator to join our Global Education Solutions team at an incredibly exciting time.
This is a brilliant opportunity for someone who is passionate about education, international partnerships and turning great conversations into meaningful opportunities. You’ll be right at the centre of our growth activity: spotting new prospects, managing early-stage enquiries, supporting proposals and pitches, and helping us build strong relationships with clients across the education and qualifications sector.
You’ll love sinking your teeth into this role if you enjoy variety, pace and purpose. One day you might be researching a new market or preparing for a conference; the next, you could be helping shape a proposal, speaking with a prospective client or working with colleagues to bring a new opportunity to life.
This is a role for someone commercially minded, organised and confident with people — someone who can see the potential in an enquiry, ask the right questions, and help move things forward. You’ll be joining a collaborative, specialist team whose work supports education systems, institutions and organisations around the world.
Key responsibilities
Lead Generation and Market Research
* Manage GES inbound enquiries received through the Ecctis website and any other sources
* Identify and research prospective clients, markets, and partnership opportunities
* Represent GES at key external events, such as conferences and networking opportunities to generate new leads
* Support marketing team in generating and creating content, such as client testimonials, case studies and email campaigns
Client Communication and Sales Support
* Act as the first point of contact for the initial stages of sales processes
* Conduct initial qualification calls with prospective clients and scope nature of business opportunity
* Liaise with business area leads to accommodate a smooth sales transition for prospective clients
* Schedule meetings, calls and demos with prospective clients
* Support, and lead where necessary, on the preparation of proposals, presentations, and pitch materials
* Maintain regular communication with leads and existing clients
Data and Systems Management
* Maintain up-to-date records in all internal systems
* Track and update sales pipeline activities
* Liaise with key delivery colleagues to ensure agreed timelines and requirements are met
* Manage internal CRM systems for work and project management, including HubSpot and Monday.com, ensuring that key data can be extracted at regular intervals
* Generate performance reports on sales, lead generation and conversion rates
* Support in tracking revenue generation and profit margins across all business areas and the division as a whole Operational Support
Operational Support
* Support business area leads, where required, including writing and / or co‑writing proposals and marketing content
* Ensure effective communication across the GES division regarding new business opportunities and tracking existing conversions
* Contributing to delivery of projects, where required
Other
* Abide by the Company’s policies and procedures, and actively promote with the team
* Abide by the Company’s Health and Safety policies and procedures, whilst considering your own health and safety and that of colleagues
* Any other reasonable duties as required
Skills required
Essential
* Experience of working within education, qualifications, training or a related sector
* Experience of contributing to sales, marketing or business development activity, including proposal writing and supporting commercial discussion
* Excellent interpersonal, verbal and written communication skills, to a wide range of internal and external stakeholders
* Experience of liaising with external clients in an international or cross‑cultural context
* Experience of using CRM and project management systems, such as HubSpot and Monday.com, as well as Microsoft systems
* Excellent attention to detail, and can demonstrate high levels of accuracy within their work
* Ability to work well both independently and collaboratively with others within the department, building on cross‑team relationships.
Desirable
* Experience of working within a commercial setting, building stakeholder relationships
* Familiarity with qualification benchmarking and/or evaluation processes
* Experience of contributing to the analysis of financial reporting
* Strong research and market analysis skills, with the ability to aid in the identification of areas of focus for a commercial business
* Experience of tendering for external bids, both at Government and/or private business settings
Qualifications
* Degree‑level qualification required
Values and Behaviours
* A supportive and collaborative team member, with a can‑do attitude
* Confident decision‑maker
* Embraces change and progress
* Ability to see a project through from start to finish, whilst appreciating the bigger picture
* Culturally aware and open to learning
* Solutions‑oriented
* Comfortable with a fast‑paced environment, enjoying variety of tasks and responsibilities
* Self‑motivated, taking responsibility for their own workload
* Strives for continuous improvement, using feedback as a positive tool for change
* Aligned with Ecctis’ values
Key Employee Benefits
* 25 days annual leave plus swappable bank holidays, as well as additional 3.5 days gifted for the Winter office closure
* Life assurance of 4 x basic salary for members of the pension scheme
* Vitality Private Health and Bupa Dental Care Scheme with employee contribution
* Enhanced maternity pay, Paternity Leave
* Employee Assistance Programme
* Cycle to Work scheme
* Octopus EV scheme
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