Patek Philippe is the last family-owned independent Genevan Watch Manufacturer.
We are currently recruiting to fill the following full-time vacancy in our flagship store in New Bond Street, London
Executive Assistant to Managing Director
(Full-time, on-site, 5 days per week)
As an Executive Assistant you will provide high level support to the Managing Director with day-to-day operations, diary management and maintaining the smooth running of the Salon, whilst ensuring that the Company’s standard of service is met and adhered to at all times.
Main Duties:
· Responding to email and phone enquiries from external and internal clients
· Liaising with Managing Director’s clients as and when required including all VVIP clients
· Diary management and arranging appointments for Managing Director
· Taking minutes at management meetings
· Assisting with the annual Financial, Commercial and ICS Budgets
· Assisting the Managing Director with facility and refurbishment projects
· Arranging Travel, accommodation and any other additional reservations for Managing Director
· Assisting with regular reporting to HQ (budgets, monthly reports, fast forecasts etc)
· Managing credit card & petty cash expenses in a timely manner
· Assisting HR with the onboarding and recruitment of new employees
· Communicating with all levels of staff, management and suppliers
· Using all Microsoft packages including Word, Excel & Outlook
· Daily use of CRM software and SAP
· Assisting the Managing Director with any legal queries, Police enquiries etc.
· Organisation of team building exercises and training, including booking venues and travel arrangements
· Arranging Travel, accommodation and any other additional reservations for other members of staff as and when needed e.g. Training seminars
· Arranging travel and accommodation for visitors from HQ
· Assisting Managing Director in all elements of the business, as and when required and requested
What we are looking for:
· French speaking and writing skills would be an advantage
· Previous experience in a similar role
· Exceptional communication skills, both written & verbal, and a confident telephone manner
· Exemplary handwriting skills. Calligraphy training will be provided.
· Ability to speak effectively with internal staff, external customers and suppliers
· Ability to read and interpret documents with a technical aspect, such as spreadsheets and invoices
· Ability to write reports and other correspondence, possess proven literacy and numeracy skills
· Have an enthusiastic and positive personality and effectively manage your time and productivity whilst at work
· Ability to work as a self-motivated individual as well as part of a team
· Proven organisational skills, able to work well on your own. Can set and meet deadlines
· Used to working in a very fast paced environment and can manage in pressured situations
· Keeping a high standard of appearance
· Proven & exceptional customer service skills
· Have full knowledge of products, to be able to explain and recommend purchases. Full training will be given for product knowledge
· Proficient in using Microsoft Word, Excel & Outlook is essential. SAP and Salesforce is desirable
· Experience in the Luxury Retail Industry is desirable but not essential
· Must hold a valid passport
Competitive salary + benefits
Please send your CV, covering letter and salary expectations.
*CV’s will be reviewed and shortlisted during January 2026*
Due to the volume of applications received, only those selected for interviews will be contacted
The company carries out DBS, reference and work permit checks during the pre-employment process
Please note that we do not accept unsolicited CV’s from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.