Job Summary
PPUK is seeking an experienced Financial Crime consultant to support the MLRO team across high‑risk and complex investigations, alongside key project and BAU activity. The role will primarily support the Customer Risk Assessment (CRA) Quality Assurance programme and related remediation, while conducting in‑depth reviews of high‑risk customer activity in line with PayPal's policy, regulatory and legal obligations. The role requires strong analytical judgement, the ability to assess complex customer profiles and large data sets, and clear documentation of investigative decisions, working closely with first‑ and second‑line teams to improve risk outcomes and procedural alignment.
Essential Responsibilities
* Apply analytic techniques to complex information sets to make logical and effectively supported recommendations on cases for reporting. Such investigation decisions are critical to PayPal’s fiduciary responsibility under the Bank Secrecy Act (Anti‑Money Laundering rules) to effectively monitor customer’s activities regarding detecting and reporting suspicious activity.
* Assess customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts.
* Document complex findings in a clear narrative style format, in the manual and automated process case management system, and prepare reports to management as required.
* Exercise good judgment in making decisions or recommendations in relation to multiple complex case investigations.
* Focus specifically on high‑risk and complex investigations.
* Analyze trends within the use of Crypto on the PayPal platform to find potential methods of abuse and ensure our detections are working properly.
* Leverage internal data as well as various open‑source research platforms to investigate potentially illicit activities and support investigative decisions.
Minimum Qualifications
* 3+ years relevant experience and a bachelor’s degree OR equivalent combination of education and experience.
Benefits
PayPal offers comprehensive, choice‑based programs to support all aspects of personal well‑being—including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
EEO Statement
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
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