Administrator - Part Time - Market Harborough
* Hybrid working - up to 50% of your contracted hours can be worked from home
* 27 days holiday plus 8 bank holidays (pro rata for part-time hours)
* 1 additional day off for your birthday each year
* Holiday increases with service - up to 30 days FTE after 5 years
Hours:
* Part-time - 21 hours per week
The role of Administrator - Part Time:
* Carry out a range of administrative tasks to meet performance targets and customer deadlines
* Process apprenticeship certificate claims accurately and manage associated printing and dispatch
* Perform quality assurance checks on team output to ensure accuracy and compliance
* Respond to customer enquiries via phone and email, providing a consistently high level of service
* Support the wider Operations team with ad hoc tasks and projects
The ideal Administrator - Part Time:
* Proven track record of excellent customer service
* Exceptional attention to detail and accuracy, especially in repetitive tasks
* Strong IT skills, including Microsoft Office and online communication tools
* Basic knowledge of apprenticeships is helpful but not essential - full training provided