Customer Service Advisor
* Rate; Up to £175 per day (via umbrella) / Retention bonus available
* Location; Central Bristol - Full time onsite
* Duration; Initial 3 month contract, extensions up to 6 months
* Working Pattern; Monday - Friday, 9am-5pm
Sanderson are currently supporting a leading Financial Services brand based out of central Bristol to identify 15 Customer Service Advisers. These roles will be responsible for handling inbound customer queries as the organisation goes through a large transformation.
Responsibilities;
* Take inbound customer calls and triage queries.
* Resolve quires and complaints, completing any actions agreed or required.
* Follow through on agreed actions for all customers.
* Maintain internal systems and trackers ensuring accurate data entry.
* Transferring calls to the appropriate departments.
Ideal Candidate;
* Passionate about customer service.
* Telephony/Contact centre experience is ideal.
* Strong written and verbal communication.
If this is of interest, please apply online with an updated CV attached.
Reasonable Adjustments:
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