Role: - Medical Diagnostic Field Service Engineer
Location: - Covering Southeast England region
Salary: - £41,000 per annum plus 10% bonus paid out quarterly & Company Car
Set up:- Avg 37.5 hours a week - 5 days a week on the road (one job per day)
We are currently recruiting for a Field-based Service Engineer responsible for delivering high-quality technical support, maintenance, installation, and repair services for diagnostic and laboratory instrumentation across customer sites. The role involves managing a designated customer base, resolving technical issues, maintaining strong customer relationships, and supporting the continued growth of the business through excellent service delivery.
Key Responsibilities
Carry out installation, servicing, preventative maintenance, repair, and decommissioning of laboratory and diagnostic equipment.
Respond to instrument breakdowns and provide timely on-site and remote technical support.
Manage customer sites, workload, and service schedules effectively to meet customer and business needs.
Maintain accurate stock control and coordinate the return of faulty components.
Produce detailed service reports and maintain service records.
Support colleagues with technical guidance and contribute to continuous improvement initiatives.
Participate in the on-call rota for out-of-hours technical support.
Promote excell...