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Senior configuration technician / manager

Kidderminster
TXP
Technician
Posted: 21h ago
Offer description

Contract Role - Image Technician

Location: Midlands
Rate: £250 - £300 per day (Inside IR35)
Contract Type: Full-time, Contract - 3 months

About TXP

TXP is a leading provider of IT lifecycle and deployment solutions, helping organisations stay agile and efficient in a rapidly evolving digital landscape. From imaging and configuration to secure logistics and sustainable refurbishment, we deliver end-to-end services that keep our customers operational and supported.

We're currently seeking a skilled Image Technician to join us on a contract basis and support the delivery of high-quality imaging, configuration, and deployment services.

Role Overview

This is a hands-on, customer-facing contract role where you'll be responsible for creating, maintaining, and deploying system images, supporting Windows Autopilot deployments, and assisting customers with virtual services. You'll act as a technical expert while maintaining strong communication and documentation standards to ensure smooth and efficient deployment processes.

Key Responsibilities

Develop, maintain, and deploy MDT images for customer environments
Configure, manage, and troubleshoot Windows Autopilot deployments
Support customers with virtual services setup and ongoing management
Provide technical troubleshooting and resolve deployment issues promptly
Maintain a professional, customer-first approach in all interactions
Collaborate with internal teams to deliver seamless services
Produce and maintain accurate technical documentation and process guides
Contribute ideas to improve service efficiency and customer outcomes

Requirements

Proven experience with MDT (Microsoft Deployment Toolkit) imaging
Strong knowledge of Windows Autopilot configuration and deployment
Understanding of virtual environments and services
Excellent troubleshooting and problem-solving skills
Strong communication skills with a customer-focused mindset
Highly organised with attention to detail
Ability to work independently and within a technical team

Desirable Skills

Experience with Intune / Endpoint Manager
Familiarity with SCCM or similar deployment technologies
Exposure to scripting (PowerShell, batch scripting)
ITIL awareness or experience working within IT service frameworks

How to apply

Click apply now, or email your CV and we will be in touch

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