A local council in the United Kingdom is looking for a Service Desk Analyst to join their ICT service team. This permanent position offers a salary between £28,598 and £31,022 per annum, with 36.66 hours per week and a hybrid working model. The ideal candidate will have IT support experience and strong communication skills to troubleshoot IT issues effectively. Candidates should be proactive, customer-focused, and able to work collaboratively within the team. The role includes managing service requests and maintaining high levels of user satisfaction.
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