Availability Window
Sun 10:00–16:15, Mon 12:00–23:00, Tue 12:00–23:00, Wed 12:00–23:00, Thu 12:00–23:00, Fri 12:00–23:00, Sat 12:00–23:00.
Compensation
Pay starts at £13.28 an hour and increases to £14.55 for stores within the M25. Additional payments may apply depending on location.
Hours
We offer a minimum of 16 guaranteed hours per week, with the flexibility to work as few as 12 hours.
Role Overview
* Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
* You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Responsibilities
* Knowing your customers and serving them with passion and pride; giving great natural service.
* Passionate and knowledgeable about the products and services within my store.
* Working across the store in our service, picking and replenishment areas where required.
* Putting into practice the training you have received, so we all work safely, effectively, and serve our customers brilliantly.
* Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
* Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
* Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit.
* Handling products with care to maintain quality and ensure they reach customers in the best condition.
* Being myself, living our values, making everyone feel welcome, and always following our policies.
* At times, you may be required to accept deliveries into the store.
Qualifications & Skills
* A passion for delivering great service, greeting customers with a smile, and serving them with pride.
* The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
* To take the initiative and make decisions that are right for our customers.
* Work well within a team and communicate openly with others.
* Build relationships with colleagues to create a team spirit, having fun and celebrating success.
* Be at work on time, well presented, and ready to be a brand ambassador.
* Must be over 18 years old to apply for this role.
Compliance & Eligibility
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beverages, bakery, or driving roles.
#J-18808-Ljbffr