Overview
As an Assistant Manager, you\'ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
Responsibilities
Responsible for supporting the Centre Manager in daily operations, delivering high standards of customer service, and contributing to workshop activity where appropriate to support technicians and service delivery.
Qualifications
* Experience / Ability to deliver high customer satisfaction and experience through effect management
* Experience / Ability to deliver coaching/training in moment to colleagues
* Technical/Mechanical ability or experience
* Experience of meeting compliance standards across Health and Safety
* Excellent communication skills, verbally and written
* IT Proficient, with the willingness to learn in-house systems
* Good time management
* A current valid driving licence
Company and Opportunity
National Tyres and Autocare is part of the Halfords family. We\'re in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We\'re the UK\'s leading retailer of motoring and cycling products and services, and the UK\'s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Benefits
* Maximum amount £33,500 per annum
* Average uncapped bonus of £7,100 per year (with potential to earn more)
* 5 days a week (This centre is closed on Sundays)
* Earn extra with our refer a friend scheme - T&C\'s Apply
* 5.6 weeks\' annual leave
* Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
* Discounts on groceries, shopping, insurance, days out, restaurants and more
* Family & Friends Discount
* Events
* Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
* Financial planning support via Wagestream - access up to 30% of your salary in advance
* GP Access, 364 days a year, 24 hours a day
* Join the Share save scheme with a 20% discount on shares
* Health Cash Plan - to access wellbeing services and claim back healthcare costs
* Pension Scheme & Life Assurance
* You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
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