Frontline Advisor
Portsmouth
Temp - 3 months
£13.00ph
*Enhanced DBS required*
Are you passionate about helping people and making a real difference in your community? Do you have excellent communication skills and enjoy problem-solving? If so, we’d love to hear from you!
As a Frontline Advisor you’ll be the first point of contact for individuals seeking support with a wide range of issues — from housing and employment to benefits, debt, Employment and consumer rights. You’ll listen, provide accurate information, and empower people to make informed decisions.
What you’ll be doing:
* Providing clear, practical, and confidential advice to clients via phone, email, and face-to-face.
* Identifying key issues and offering guidance or signposting to relevant services.
* Keeping accurate case notes and ensuring clients receive a consistent, high-quality service.
* Working collaboratively as part of a supportive and passionate team.
What I'm looking for:
* Strong communication and listening skills.
* A compassionate, non-judgmental approach with a genuine desire to help others.
* Good organisational skills and attention to detail.
* Previous experience in advice, customer service, or a support environment is essential.
* Must have a valid Enhanced DBS
What you’ll get:
* A friendly and inclusive working environment.
* The opportunity to make a meaningful difference every day.
If you’re looking for a rewarding role where you can help people when they need it most, i'd love to hear from you.
Apply today or call Lynsey at Key Recruitment for more info