Overview
Position: OMS Supervisor
Location: Leicester (LE19 1WY)
Shift patterns: Any 5 from 7 (predominantly Monday-Friday). 08:00-16:00 and/or 09:00-17:00
Contract Type: Permanent (Full-Time)
We're on the lookout for an energetic OMS Supervisor to join our team at DHL Supply Chain. If you love systems, thrive on solving problems, and enjoy keeping things running smoothly, this could be your next big move!
A typical day may involve
* The OMS Supervisor is responsible for the efficient and cost-effective resource planning and execution of network transport and warehouse operations
* Generation and creating a variety of comprehensive reports, including financial reports, to provide insights into operational performance
* Conduct performance reviews with team members, fostering a culture of continuous improvement and professional development to enhance overall operational effectiveness and customer satisfaction
* Ensure compliance with Work Instructions and Standard Operating Procedures (SOPs), maintaining adherence to checklists
* Collect and analyse current daily and weekly data to assist with historical trend analysis
* Maintain and update the Warehouse Layout Management (WLM) system to ensure all site layout changes and Standard Performance Review (SPR) updates are accurately reflected
* Coordinate the headcount plan with Warehouse Management on an ongoing basis to optimise resource allocation
* Conduct and coordinate planning-related activities for leadership, including Performance Reviews and one-on-one meetings
* Monitor colleague performance in real-time, reporting any anomalies to ensure accountability and performance standards
This role would suit people who
* Previous team management experience is essential (managing a team of 3 OMS Clerks)
* Resource planning experience to meet headcount needs
* Excellent communication skills both verbal and written
* Ability to produce statistical data and analyse report
* Good interpersonal, motivational and planning skills
* Advanced numerical and analytical skills
* Positive, Focused, can-do attitude and deliver work with passion
Why join us?
* Free on-site parking
* Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
* Free confidential 24/7 GP consultations
* Hundreds of retail and lifestyle discounts
* Affordable loans, savings schemes and free mortgage advice
* Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
Who we are
We\'re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
Building an inclusive workplace
At DHL, we\'re all about creating a workplace where everyone\'s skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing either 13th October or 27th October. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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