We are looking for an enthusiastic, reliable individual to join the team as an Assistant Waiting List Coordinator within the Endoscopy Admin Team. This interesting role will include efficient management of several waiting lists.
This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.
This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.
Responsibilities
* Use knowledge and experience of NHS booking systems to deliver appointments within NHS diagnostic waiting time targets in accordance with individual patient need, waiting list standards & Trust Access policy.
* Maintain the various administrative work streams of the Endoscopy Booking Team and provide support for endoscopy nursing staff and senior clinicians.
* Make decisions on a number of situations, often at short notice, using judgement and analytical skills. This may include requests for immediate cancellations/rearrangement of lists from clinical staff or senior managers, whilst taking into account Trust priorities and patient clinical needs.
* Use the PAS systems to direct book appropriate appointments for patients using knowledge of clinical requirements to book patients into the correct appointment slot and to ensure PAS patient contact details are checked, maintained and updated at all times.
* Work on own initiative to organise and manage the administration workload of the Endoscopy Booking team, taking into account management, directorate and clinical instruction, adapting to ever changing priorities.
Qualifications
* Excellent communication and organisational skills.
* Ability to manage own workload.
* Previous administration experience.
* Good knowledge of current access and RTT targets.
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