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Client:
Three UK
Location:
Job Category:
Retail
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EU work permit required:
Yes
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Job Reference:
d64e0ca14817
Job Views:
4
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our products will help us achieve high standards and sales targets.
Key Responsibilities:
* Customer Engagement: Enhance customer experience through meaningful interactions, making customers feel positive and valued.
* Service Excellence: Provide exceptional experiences by promoting our products and services.
* Performance Goals: Achieve personal and store KPIs by driving sales and meeting targets.
* Personalised Solutions: Offer tailored solutions for customer inquiries, ensuring prompt resolutions.
Qualifications:
We seek individuals eager to 'wow' customers by demonstrating how technology can enhance everyday life.
Key qualities include:
* Customer Focus: Passionate about delivering excellent service and understanding customer needs.
* Teamwork: Able to work well within a team, contributing positively.
* Problem Solving: Proactive and resourceful in resolving customer issues.
Full training provided; prior product knowledge is not required. Ambition and willingness to learn are most important.
Join a business that invests in your growth, offering development opportunities to enhance your skills and confidence as a Customer Advisor and beyond.
Additional Information:
We prioritize our people, striving to support both customers and colleagues within an inclusive culture. We offer a competitive package including:
* A free staff handset + unlimited SIM
* 4.5% employer pension contribution
* Life assurance
* Holiday allowance of 31 days plus 2 bank holidays and 3 personal days (pro-rata)
Retail-specific benefits include:
* A Tastecard membership
* Uber credit
* Discounts at many retailers and activities through Perks at Work
* Opportunities to win monthly and annual awards
We value diversity and inclusion, welcoming applicants of all backgrounds and abilities. We are a Disability Confident employer and support reasonable adjustments during the application process.
We look forward to your application and hope you will join Team Three!
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