Job Description
About The Role
Joining our People Services Team, the People Administrator is the first point of contact for all employees. As the face of the team, you’ll be responsible for ensuring that we offer a high standard of customer service at all points in the employee journey by offering a warm and helpful experience.
You will be responsible for:
1. Provide wide ranging, speedy, accurate administrative support to our busy People team.
2. Communicate company-wide updates / announcements via our Yammer platform.
3. Monitor and manage key elements of our People service including starters and leaver’s processes, probationary periods and changes to terms and conditions of employment, escalating issues to our People Advisors early in the process when needed.
4. Update people records, payroll systems and trackers accurately and to a high standard, to ensure a smooth and effective service is provided.
5. Support case management correspondence under guidance from People Advisors and/ or People Officer, preparing Hearing packs and notes in a timely and accurate way.
6. Take accurate notes of disciplinary and capability hearings when required. Work with the other administrators in the People team to make sure all processes are clearly allocated and managed by someone in the team, and provide holiday and absence cover f...