Job Description
My client, an Engineering company based in the Bromsgrove area is looking to recruit a Service Centre Controller on a Permanent basis
The man focus of the role will be first point of contact for customers and supporting engineers and suppliers to ensure coordination of service and breakdown activities
The main responsibilities associated with this role includes
* First point of contact for incoming service and breakdown calls
* Log and mage service calls appropriately
* Source quotes for engineering services
* Liaise with suppliers to confirm delivery times
* Mange servicing of in-house and third-part machinery
* Process customer orders
* General admin tasks
As a suitable candidate you will offer the following
* Previous experience in a similar role is essential
* Very strong IT skills especially Excel and database management
* Excellent communications skills both written(emails) and verbal
* Experience in transport planning, logistics coordination and price negotiation
* Experience in managing engineers diaries
* Experience on preparing quotes and formal contracts
The salary on offer is up to £40,000
Keywords
Service Centre, Controller, Engineering, breakdown, sub-contractors, transport planning, logistics, price negotiation, contracts,
JBRP1_UKTJ
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