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* Own and deliver your store's sales, profit, and margin targets by making smart, commercially focused decisions
* Understand your local market and competitors, using insight to shape effective trading and sales plans
* Develop and deliver local initiatives to drive sales growth and enhance customer loyalty
* Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency
What You'll Be Doing
Driving Commercial Performance
* Own and deliver your store's sales, profit, and margin targets by making smart, commercially focused decisions
* Understand your local market and competitors, using insight to shape effective trading and sales plans
* Develop and deliver local initiatives to drive sales growth and enhance customer loyalty
* Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency
Leading Through People
* Lead, motivate, and develop your team to perform at their best-building a high-performance culture of support and accountability
* Coach in the moment and through structured sessions to build skills and confidence across the team
* Ensure clear communication and regular engagement with all colleagues, sharing goals, updates, and business changes
Delivering Outstanding Customer Experience
* Role model best-in-class customer service every day, setting the tone for a great in-branch experience
* Maintain close relationships with trade members, building trust and repeat business
* Ensure all customer complaints are resolved swiftly and fairly, balancing commercial and customer needs
* Use customer feedback and market knowledge to refine your store's service and offer
Operational Excellence & Safety First
* Oversee daily operations to ensure everything runs efficiently, safely, and in line with company standards
* Take accountability for all store Health & Safety matters-promoting safe working practices and ensuring full legal compliance
* Act as a key holder: responsible for store security, opening and closing procedures, cash handling, and vehicle/plant safety
Rewards & Benefits
Work-Life Balance & Extras
* Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
* Company Car or allowance
* Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
* Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
* Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
* Free Breakfast - Start your day right with access to our in-store and office pantries.
* Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
* Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
Financial Benefits
* Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
* EarlyPay - Access your earned wages before payday when you need them.
* Profit-Based Bonus Scheme - We work hard and celebrate success with yearly bonuses of up to 30% of basic salary.
* ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
* Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
Health & Wellbeing
* Private Medical Insurance - We cover the cost of a plan that allows you access private health treatments.
* Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
* Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
* Life Assurance - Protection for your loved ones should the unexpected happen.
* Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
* Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do!
We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package.
We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Retail
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