ABOUT THE COMPANY
Our client is a thriving insurance agency that started three years ago with a vision to provide personalised and effective insurance solutions. They are passionate about delivering exceptional service and building strong relationships with their fast-growing client base.
ABOUT THE ROLE
* Field inbound calls and provide professional assistance to callers.
* Support the Director with administrative tasks and calendar management.
* Perform data entry and maintain accurate records in their systems.
* Communicate with insurance underwriters and clients via phone and email.
* Follow up with clients for required documentation with a high level of accuracy.
* Maintain office supplies and ensure the smooth operation of daily activities.
REQUIREMENTS
* Minimum of 3-5 years of experience in office administration or a similar role.
* Experience in the insurance industry or related field is advantageous
* Excellent communication skills and a customer-centric approach.
* High level of accuracy and attention to detail in all tasks.
* Ability to prioritise tasks and manage time effectively.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
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