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ServiceNow Architect CSM focus Portal, Gloucester
Client: Innova Solutions
Location: Gloucester, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 5
Posted: 09.06.2025
Expiry Date: 24.07.2025
Job Description:
ServiceNow Architect CSM focus Portal
Contract
FULL REMOTE FROM (UK, France, Poland, Portugal, Spain)
Seeking an experienced CSM architect to support transversal design topics with a focus on OnePortal integration between Adobe and ServiceNow. Expertise in CSM Portal and integrations is required.
Technical & Functional Experience:
* Good knowledge of CSDM
* Awareness of product roadmaps
* Knowledge of Workspaces, UI Builder, Flow Designer
* Experience with integrations with third-party tools (scripted APIs and Integration Hub)
* Deep understanding of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB)
* Portal management and customization skills
* Experience with CSM, data exchange between Portal, CSM Portal, Service Catalog definition and setup
* 10+ years hands-on ServiceNow experience, including 3+ years on CSM & CSM Portal
Additional skills include designing and prototyping solutions, strong problem-solving, excellent communication, proactive attitude, and being a team player.
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