Our well established client is looking for a hands-on Website & Customer Service Administrator to support day-to-day operations across multiple online sales platforms. This is a varied role combining product listing management, customer service, and coordination with delivery partners. This is a temp to perm role. Key Responsibilities Product Listings & Ecommerce * Create, update, and maintain product listings across platforms including Amazon, eBay, Temu, and other marketplaces * Ensure product information is accurate, well presented, and kept up to date * Monitor listing performance and flag any issues impacting sales * Support new product onboarding and catalogue management Customer Service * Handle inbound customer enquiries via phone, email, and marketplace messaging systems * Resolve customer queries relating to orders, returns, delivery issues, and product information * Maintain a professional, helpful, and customer-focused approach at all times * Escalate complex issues when required Courier & Delivery Coordination * Liaise with delivery partners such as Evri, DPD, Royal Mail, Yodel, and others * Track shipments and assist in resolving delivery issues or claims * Support clear communication between warehouse teams, customers, and carriers Skills & Experience * Previous experience in ecommerce, customer service, or administration (preferred) * Familiarity with ...