Job Description
We’re currently recruiting for the Lurgan Area. This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure confidence in all aspects of independently running a successful betting shop.
Role
Full‑time Bookmakers Clerks required.
The Job
* Processing bets and assisting with customer queries
* Working as part of a team to assist the day‑to‑day running of the shop
* Building relationships with customers and making them feel at home by delivering excellent customer service
* Maintaining high shop standards
Our shop hours are Monday‑Sunday, 9am‑9pm and contracted hours will be allocated on a weekly rota basis.
The Organisation
Toals is a family‑run business, established in 1932 in Ballymena. Currently there are 50+ shops across every county in Northern Ireland and we offer a telephone betting service, which is available 7 days a week. We maintain our relationship with the local community by sponsoring the Co. Antrim FA.
About The Role
Interested in applying? This is what you’ll need:
Essential
* GCSE Maths and English at grade C or above (or equivalent)
* Previous cash handling experience OR experience providing excellent customer care
* Full UK clean driving licence
* Willingness to learn and develop in the role
Desirable
* Demonstrable IT skills
* 5 GCSEs at grade C or above (or equivalent)
Candidates are reminded that a submitted application must clearly identify how they meet the above criteria.
Candidates who have applied in the last 6 months need not apply. Once this time has passed, we will welcome your application.
Equal Opportunity
Toals Bookmakers are an equal‑opportunity Employer. If you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone.
Skills
* Mathematics
* Cash Handling
* Customer Service
About the Company
Founded in 1932, Toals Bookmakers has grown into one of Northern Ireland’s most respected independent bookmakers, operating over 50 retail locations. The company is celebrated for its expertise in sports betting, offering diverse markets that range from horse racing and football to global sporting events. Toals blends its rich heritage with cutting‑edge technology to deliver an outstanding betting experience.
Company Culture
Toals Bookmakers fosters a culture of integrity, collaboration and customer focus. As a family‑owned business, the company values its employees as essential contributors and prioritises open communication and mutual respect.
Company Benefits
* Competitive salaries, workplace pension scheme and performance‑based bonuses
* Flexible working hours and comprehensive training programmes
* Supportive work environment with a focus on health and well‑being, including access to mental health resources
Salary
£12.50 per hour
Seniority Level
Entry level
Employment Type
Contract
Job Function
Management and Manufacturing
Industries
Performing Arts and Spectator Sports
Location
Lurgan, Northern Ireland
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