We are currently recruiting for multiple roles within a growing support and operations function, centred around Identity and Access Management/Oracle Identity Manager. These positions offer the opportunity to work in a fast-paced, service-driven environment, supporting critical systems, resolving escalations and driving operational excellence across the organisation. Job Title: Technical Consultant/Reporting Developer/EPM Consultant Location: Glasgow (Hybrid) Pay Rate: c. £300-£350 per day These roles will play a key part in ensuring the effective delivery of support and operations services, with a strong focus on incident resolution, SLA adherence and continuous improvement. You will work closely with internal teams and stakeholders to maintain system performance, enhance processes, and deliver high levels of customer satisfaction. Responsibilities include but are not limited to: Ensuring timely resolution of escalated incidents in line with SLAs and quality standards. Supporting and optimising Oracle Identity Manager within operational environments. Conducting vulnerability assessments and penetration testing (VAPT) to identify and mitigate risks. Performing root cause analysis and trend analysis to drive service improvements. Developing and maintaining standard operating procedures (SOPs) and technical documentation. Mentoring team members and promoting knowledge sharing across the function. Validating change implementation plans and ensuring compliance with operational controls. Supporting capacity planning and resource optimisation initiatives. Engaging with customers and stakeholders to communicate issues and ensure satisfaction. Preparing and presenting detailed reports and insights to business stakeholders.What we are looking for: Strong expertise in Oracle Identity Manager and identity management implementation. Proven experience in vulnerability assessment and penetration testing (VAPT). Solid understanding of service level agreements (SLAs) and quality compliance frameworks. Strong analytical skills with experience in performance and trend analysis. Excellent communication skills with the ability to engage effectively with stakeholders. Experience working in support and operations environments, handling escalations and incidents. Ability to document processes clearly and contribute to knowledge sharing initiatives. Relevant certifications in Oracle Identity Management or VAPT methodologies are desirable.These opportunities are well suited to professionals looking to deepen their expertise in IAM and operational support, while contributing to a high-performing, customer-focused environment. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK