We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.
Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.
We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.
Informa Connect is now recruiting for aDelivery Coordinator Apprentice to join their Central London team. The role is blended with a combination of working from home and in the office.
Apprenticeship Role
Event Assistant Level 3 - equivalent to A-Levels - covering all elements of event management from planning to operations, budgeting and contracts to measurement and evaluation. Ideal for someone wanting to start their career as an event manager. Any age and previous experience, although people with an Event Management Degree are not eligible.
Apprenticeship Standard: L3 Events Assistant
Apprenticeship Modules:
Introduction to Events
Event Creation
Event Logistics
Event Marketing
Professional and Commercial Skills
Event Evaluation
Training Provider: Realise
Requirements for the Apprenticeship
GCSE Equivalent Grade C/4 and above in English & Maths
Reporting to the Senior Delivery Manager, the Delivery Coordinator Apprentice will be an entry-level role, giving you the opportunity to become highly skilled in delivering best-in-class hybrid and physical events across vertical and teams. This will be a varied role giving exposure to all aspects of event delivery so you can see how an event moves through its life cycle from research and planning to delivery and evaluation.
Opportunity to travel to events will be available as part of this role to support the running of the event efficiently and effectively.
Success in this role will be delivering high-quality, cost-effective, and sustainable event experiences to agreed KPIs and achieving ongoing product improvement reflected in customer satisfaction and NPS scores.
Pre-event coordination (55%)
Speaker management – including but not limited to: initial contact letter, gather and communicate hotel & technical requirements, coordinate presentation material and video recordings, arrange technical tests, cross check agendas across various online platforms, collaborate with production team on changes to agenda
Sponsor and Exhibitor management – including but not limited to: maintain accurate sponsor and exhibitor log based on signed contracts, build online exhibition manuals and fully manage sponsorship/exhibition clients to meet all contracted deliverables, update exhibition floor plans and booth lists, manage collection of sponsor logos, oversee registration of contracted passes via InFront, EV2 or other system
Build strong relationships with Sales to provide clear guidance on the commercial opportunities at the events, research new opportunities based on venue and location
Prepare, proof, organize production and arrange delivery of necessary materials for conference and/or expo onsite documentation
Organise signage creation and production for smaller conferences
Help team to ensure all Health & Safety requirements are met
Help to embed sustainability into every event in line with Informa’s Faster Forward approach
Attend event planning meetings, presenting clear and concise updates, identifying and addressing any impacts to the event and proposed resolutions
During the event (20%)
Travel to in-person events, up to 7 days for load in, live event and break down
Be the main point of contact for speakers and/or sponsors/exhibitors during the event
Post-event admin (10%)
Distribute presentation material and/or recordings from the event for attendees
Check and manage payment for speaker and/or event material invoices
Communicate final speaker and/or sponsorship costs with Delivery Manager
Fulfil any post-event sponsorship deliverables as necessary
Coordination with the Digital Delivery Team of digital products as required for hybrid events
Performance of special projects in collaboration with other teams as requested
Entry level operational experience in the B2B and / or B2C events industry
An understanding of how to successfully deliver world class hybrid and live event experiences would be advantageous
Understanding of how to use data in decision making
Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) A flexible range of personal benefits to choose from, plus company funded private medical cover
Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. Ask us or see our website for full information.
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