Your new company
Our client is a global leader in construction, infrastructure, and concessions, operating in over 100 countries. With expertise spanning major civil engineering projects, transport infrastructure, energy systems, and urban development, they combine innovation and sustainability to deliver complex projects that shape the future of cities and mobility.
Your new role
An opportunity has arisen for an experienced IT Operations Analyst within one of the world's largest Civil Engineering, Construction, Facilities Maintenance and Production companies.
This is an exciting role for a highly motivated candidate who likes to be part of a team, be regularly challenged in an evolving environment and is driven by repeat successes. This role will provide exposure to the most recent infrastructure-related technologies available today, such as cloud services, SaaS, PaaS, IaaS.
Duties:
Provide day-to-day operational support for on-premises and cloud-hosted server environments and networks.
Work closely with the Application Support to help resolve service issue.
Ensure that all network infrastructure, servers, and associated systems are maintained, supported, and developed to provide secure and available data services to 6500 IT users across 300 locations in the UK
Lifecycle management and continuous service improvement of IT infrastructure.
Support change control, testing, and deployment of infrastructure services.
Work closely with both internal and external stakeholders to ensure high levels of service delivery.
Always maintain IT security and assist in the upkeep of security accreditations.
Strong operational skills and mindset.
Mentor and mentor - sharing environment where we succeed together
Expect to identify and resolve issues - then monitor and design them out.
Produce and ensure Service Operation guides are kept up to date.
What you'll need to succeed
Essential Skills:
Strong knowledge of resilient LAN and WAN infrastructure/technologies:
Physical layer - Switching / Routing / Firewall or Virtual Layer - MPLS / VRF / SD-WAN Hypervisor Virtual network layers:
Application layer - IPv4&6 / DHCP / DNS / Active Directory Services
Excellent knowledge of the Microsoft infrastructure product stack:
Windows Server, Active Directory, Hyper-V and high availability failover clustering
Microsoft Data Protection Manager
PowerShell scripting and automation
All round Microsoft Cloud Operations engineer
Cloud Services, IaaS, PaaS, Microsoft Azure, including Site recovery (ASR) and M365, Exchange Online, OneDrive, Teams
Azure networking (private endpoints, Azure firewalls, VPNs, IP Groups etc)
Operations systems, Windows Desktop, Windows Server and Linux
Monitoring / Alerting / log Analytics, Sentinel
Logic Apps
API Management gateways
Azure Application Proxies
You must be eligible for security clearance living in the UK as a British Citizen.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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