Overview
The AA – Basingstoke, England, United Kingdom
Location: Basingstoke (hybrid working 3 office days per week)
Employment Type: 12 Month Fixed Term Contract (FTC)
Think the AA is just about roadside assistance? Think again. For over a century, we've evolved and now offer a wide range of products and services to millions of customers. As a leading motoring organisation, we provide roadside assistance, home and motor insurance, and driving technologies. As we continue to expand and modernise, joining us as a Product Designer means you’ll play a crucial role in our success.
Join our Digital Road squad, a team focused on enhancing and transforming the roadside experience for millions of members. This is a unique opportunity to shape the future of a heritage brand within a large, collaborative team that’s continually improving how we serve our members.
Role: Mid-weight Product Designer responsible for bringing ideas to life across web and app platforms with emphasis on Figma, facilitation, and storytelling.
Responsibilities
* Design and refine user journeys across web and app platforms using Figma to deliver high-fidelity, user-centred solutions.
* Facilitate ideation sessions and workshops to gather insights, align stakeholders, and co-create design outcomes.
* Collaborate with cross-functional teams including product owners, developers, and content designers to deliver seamless experiences.
* Translate complex problems and user needs into compelling design narratives that bring the product vision to life.
* Use data, research, and user feedback to inform design decisions and continuously iterate on solutions.
* Thrive in a fast-paced, agile environment, managing multiple priorities while maintaining high design standards.
What do I need?
* A strong Figma practitioner with a passion for staying ahead of the curve.
* Experience designing for both web and app (mobile-first mindset essential).
* Confident facilitator with ideation and workshop experience.
* A natural storyteller — able to craft and communicate a compelling design vision.
* Proven ability to collaborate with stakeholders at all levels and across business areas.
* Comfortable working in a high-paced, agile environment with shifting priorities.
* A team player who thrives on feedback, iteration, and continuous improvement.
Benefits
* 25 days annual leave plus bank holidays + holiday buying scheme
* Worksave pension scheme with up to 7% employer contribution
* Free AA breakdown membership from Day 1 plus 50% discount for family and friends
* Discounts on AA products including car and home insurance
* Employee discount scheme offering a car salary sacrifice scheme and discounts on healthcare, shopping, holidays and more
* Company funded life assurance
* Diverse learning and development opportunities to support career progression
* Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, feel empowered, and belong. We have five communities to bring together people with shared characteristics and drive positive change.
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