Mitchel & Co | Birmingham Jewellery Quarter | Full-time (35–37.5 hrs)
Mitchel & Co is an award‑winning jeweller with over 15 years of experience creating bespoke engagement, wedding and fine jewellery. Our in‑house workshop combines traditional craftsmanship with modern techniques, producing highly technical, beautifully finished pieces for clients across the UK and beyond. With an outstanding reputation and strong customer base, we are growing business with excellent future development opportunities.
The Role
We’re looking for an experienced Jewellery Production Manager to lead and coordinate our in‑house workshop at Mitchel & Co. This is a key role at the heart of our business — you’ll be responsible for turning our customers’ ideas into beautifully crafted, high‑quality jewellery, delivered on time and to exacting standards.
What You’ll Be Doing
* Managing the day‑to‑day running of the jewellery workshop and production office
* Leading and supporting a small, highly skilled team of craftspeople and coordinators
* Briefing bespoke orders into the CAD team and commissioning designs, castings and components
* Scheduling and allocating work across goldsmiths, setters, polishers and external specialists
* Overseeing workflow, deadlines and production status for all bespoke and collection pieces
* Acting as a key link between production, sales, designers and customers
* Maintaining exceptional quality control at every stage of manufacture
* Managing materials, gemstones, stock levels and work‑in‑progress using internal systems
* Monitoring costs, estimates and production budgets, identifying efficiencies where possible
* Maintaining supplier and production databases and sourcing new partners when needed
* Upholding health, safety and compliance standards within the workshop
* Communicating with customers regarding production progress and queries when required
* Supporting wider business operations in a flexible, hands‑on way
About You
* Proven experience in jewellery production management or a senior jewellery coordination role
* Strong understanding of fine jewellery materials, craftsmanship and production processes
* Highly organised, calm under pressure and comfortable managing multiple priorities
* A confident communicator and natural problem‑solver
* Supportive leadership style with good delegation and decision‑making skills
* Meticulous attention to detail and pride in delivering outstanding quality
* Adaptable, collaborative and happy to roll your sleeves up when needed
* Competitive, negotiable salary depending on experience
* 35–37.5 hours per week
* Cycle to Work scheme
* Generous staff discounts on jewellery
* Friendly, experienced, long‑serving team
* Modern office and workshop in a historic Jewellery Quarter setting
Benefits & Working Conditions
* Competitive, negotiable salary depending on experience
* 35–37.5 hours per week
* Cycle to Work scheme
* Generous staff discounts on jewellery
* Friendly, experienced, long‑serving team
* Modern office and workshop in a historic Jewellery Quarter setting
How to Apply
Think this sounds like you? We’d love to hear from you. Please send your CV and a short cover letter explaining why you’re right for the role to helen@mitchelandco.com.
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