Technical Service Delivery Manager – Microsoft Cloud Shrewsbury (Hybrid) £45,000 – £60,000 + Benefits Recruiting exclusively via Chapman Tate Associates Chapman Tate Associates are proud to be working with a well-established and rapidly expanding organisation that has built a strong reputation delivering modern cloud-first solutions. As they continue to scale, we are recruiting a Technical Service Delivery Manager with deep experience across the Microsoft Cloud ecosystem to support and elevate their service operations. About the Role In this pivotal role, you will be responsible for overseeing the end-to-end delivery of Microsoft-centric services across the business and its customers. Your focus will be on ensuring operational excellence, optimising cloud service performance, and driving continuous improvement across the Microsoft technology stack. You'll work closely with Cloud, Infrastructure, and Support teams—helping shape service governance, supporting escalated issues, and ensuring services built on Microsoft 365, Azure, and related technologies run smoothly and efficiently. This role offers hybrid flexibility from their Shrewsbury base and the chance to influence service strategy in a high-growth environment. Key Responsibilities * Lead and optimise service delivery for Microsoft Cloud solutions, including Microsoft 365, Azure, Intune, Entra ID, and Microsoft Security services ...